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Customer Support
We're Here to Help!
Fill out the form with any quarry on your mind and we'll get back to you as soon as possible. * Required field.
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How much is the Domestic Shipping cost?All orders over £20 qualify for free domestic shipping to addresses within the UK Mainland. £5 Flat Rate shipping fee will be applied on all orders less than £20 shipping to addresses within the UK Mainland. Shipping fees for your order will be calculated and displayed at checkout.
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How long for the orders to be delivered?All orders are processed and shipped within 1-3 business days. Orders are not processed on weekends or holidays. Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.
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Can I cancel or amend my order?You can cancel or amend your order after placing an online order before dispatch. If you need to cancel or amend your orders after payment, please email us as soon as possible. Please understand that if your order has already been processed and dispatched, a cancellation is not possible. In the case that the order has been processed but not dispatched yet, a cancellation fee of 10% will be incurred.
FAQ
Frequently Asked Questions
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